Cultural Intelligence: Arbitraging cultural and
individual differences for advantage
Individuals will learn how to successfully lead and negotiate with people, irrespective of cultural and generational difference, by simultaneously challenging them and building trust.
The Challenge:
“The world’s center of economic gravity is shifting towards emerging markets...To continue growing, US companies have no option but to forge strong relationships in emerging and other global markets.” –The Economist April 15, 2010.
Forging enduring partnerships in emerging economies will power the next wave of growth for multi-nationals and mid-size companies. To become a truly global company, leaders need a perspective of the lenses through which other cultures see and experience our words and our gestures. Words or gestures that inspire trust in one culture can cause suspicion and mistrust in others.
Additionally, while the effects of globalization have made multi–cultural business teams in the U.S. and elsewhere commonplace, effectively leading these team is still challenging.
The Solution:
Lapin International developed its Cultural Intelligence Framework in the multi–cultural "laboratory" of South Africa as it emerged from Apartheid to join a vibrant, global economy. This framework, now with a global track record of success, provides a quick and effective way to understand what builds trust in all cultures and what undermines it—what commands respect and what destroys it. It shows leaders how to push the boundaries of performance without damaging their relationships. With our Cultural Intelligence Framework, companies have successfully a
rbitraged cultural differences for significant and measurable economic advantage.
Program Options:
The program is typically 1 – 1 ½ days in length.
- Day One: Focus on the framework and its application.
- Day Two: Hands-on coaching and client-specific case-studies.
Additionally, we offer the following options:
- Ongoing coaching and support to successfully apply the framework to real-time challenges and opportunities.
- Work with teams to design country-specific business development strategies and arbitrage opportunities.